MICHAEL KARL STUDIO TERMS AND POLICIES
Make it a priority to schedule all lesson credits before the 20th of each month for the following month, as slots fill up quickly. Teachers will begin scheduling lessons with students starting on the 11th of each month.
Memberships: Downgrading changes made to a membership will go into effect at the start of each new quarter. (New quarters begin Jan, April, July and October)
Payment can be made with either Credit Card and Debit (all payments incur a service fee.)
A card must be kept on file.
Memberships/Tuition: If you are paying a monthly membership, payments will be charged automatically on the 1st or before the 15th of each month. Any payment made after the 10th will incur a $50 late fee.
Single lessons and/or drop-in coaching payments are due before your scheduled lesson time.
Drop-in Lessons, Single Lessons, and/or Coachings: In addition to the price of the lesson, a $30.00 fee will be charged automatically for any payment not received within 24-hours of your scheduled lesson.
Lesson Memberships: a $50.00 fee will be charged for any payment not received before the 10th of the month.
Outstanding payments of more than 30 days will be charged an additional $50 fee.
Registration Fee: Michael Karl Studio charges a one-time $50 registration upon enrollment.
For drop-ins and single lessons, additional fees will be charged for services that are not within the scope of the services agreement (e.g., providing accompaniment or printed music, etc.).
—Sheet music can be requested for $6.00.
—Piano accompaniment tracks can be made for $20.00.
Please make it a priority to attend your scheduled lessons. If you wish to change your scheduled lesson time, Michael Karl Studio requires 24-hour notice, otherwise, your lesson will be marked as redeemed.
What are Flex-Credits, and how can I use them?
Your Membership/Tuition is divided evenly over the year so your monthly payment will always be the same. You’ll get 4 free lesson credits as a buffer for the inevitable missed classes due to cancelations. Student’s can make up their lessons with Flex-Credits throughout the year. You may use Flex-Credits as long as you provide at least 24 hours notice to the studio or teacher.
If you cancel your membership, all unused flex-credits will expire.
Lessons purchased as part of your monthly membership should be used within the month purchased and expire on the last day of the month.
As long as you provide 24-hours notice, you may opt to use one of four flex-credits outside of the month of the original scheduled lesson. Flex-Credits expire at the end of the calendar year.
If you need to pause your membership, notification must be made prior to the 18th of the month. You may pause for up to 1 month. After 30 days, you will be automatically billed again for your lesson membership. Changes after the 18th will have one additional billing cycle before any change can go into effect.
(e.g. If a student will be pausing their membership for the month of December, the student must inform Michael Karl Studio before November 18th that they will be pausing their membership. If no change has been made, they will be billed in-full for December tuition.)
If you need to cancel or terminate your membership, you may do so at anytime. Cancelation of your membership made after the 18th will have one additional pay period and will not go into effect until the following month. Please inform Michael Karl Studio on or before the 18th by email [billing@michaelkarlstudio.com]. Changes after the 18th will have one additional billing cycle before any change can go into effect.
(e.g. If a student will be terminating their membership for the month of December, the student must inform Michael Karl Studio before November 18th that they will be terminating their membership. If no change has been made, they will be billed in-full for December tuition.)
Please note, If a student wishes to re-enroll after termination of their lesson membership, they will be responsible for another $50 registration fee. There is no registration fee associated with students who choose to pause instead of canceling their membership.
Please note that Michael Karl Studio requires active students to keep a valid a card will be kept on file.